Настольная лампа | BESMA

- Delivery is free on all your orders, with no minimum purchase.

- Your order will be prepared within 1 to 2 business days.

- We deliver to France and Europe, with an estimated delivery time generally between 6 and 8 business days.

- International shipping generally takes 5 to 10 business days.

- If you receive a damaged item, please contact us immediately at contact@korvenstudio.com with photos of the product, the packaging, and your order number.

- We will then arrange a replacement or refund, depending on your situation.

- You have 30 days after receipt to request a return.

- The product must be in its original condition, unused, and in its original packaging.

- To initiate the process, contact us at contact@korvenstudio.com with your order number.

- Return shipping costs are solely the responsibility of the customer.

- Your refund will be issued within 14 days at most, directly to your original payment method.

- If you have not received anything after 15 business days following the validation of the return, write to us at contact@korvenstudio.com.

As each order is prepared within 1 to 2 business days, any urgent changes must be reported to us immediately at contact@korvenstudio.com.

Once the order has been shipped, we are unable to make any changes to its contents or the delivery address.