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Shipping policy

Every order is carefully prepared in our logistics workshop and shipped as quickly as possible. We work exclusively with reliable carriers to ensure fast and secure delivery. For information about returns, please see our dedicated page.

Processing time

All orders are processed within 1 to 2 business days. During busy periods, a slight additional delay may occur.

Delivery times and methods

Delivery times vary depending on your country and the carrier selected at checkout.

  • France & Europe: usually 5–8 business days
  • International: usually 5–10 business days

These times are estimates provided by our shipping partners. Once your parcel has shipped, you will automatically receive a tracking number.

Shipping costs

Shipping is free on all orders, with no minimum purchase.

Duties & taxes

For some destinations outside the European Union, customs duties or import taxes may apply. These charges are paid by the customer.

If you receive an unexpected customs invoice, please contact us at contact@korvenstudio.com.

Order tracking

As soon as your parcel leaves our warehouse, you will receive an email with your tracking link, so you can follow your delivery in real time.

Damaged or lost parcel

If your parcel arrives damaged or appears to have been lost by the carrier, contact us immediately at: contact@korvenstudio.com

Our team will help you open an investigation or reship your order if necessary.

Need help?

For any question about the shipping of your order, our team is at your disposal: contact@korvenstudio.com