Körven Studio
Our team is here to help with any question about our products, your orders or your trade enquiries.
Available 7 days a week- Shipping is free on all your orders, with no minimum purchase.
- Your order will be prepared within 1 to 2 business days.
- We deliver to France and Europe, with an estimated delivery time generally between 6 and 8 business days.
- International shipping generally takes 5 to 10 business days.
- If you receive a damaged item, please contact us immediately at contact@korvenstudio.com with photos of the product, the packaging, and your order number.
- We will then arrange a replacement or refund, depending on your situation.
- You have 30 days after receipt to request a return.
- The product must be in its original condition, unused, and in its original packaging.
- To initiate the process, contact us at contact@korvenstudio.com with your order number.
- Return shipping costs are solely the responsibility of the customer.
- Your refund will be issued within 14 days at most, directly to your original payment method.
- If you have not received anything after 15 business days following the validation of the return, write to us at contact@korvenstudio.com.
As each order is prepared within 1 to 2 business days, any urgent changes must be reported to us immediately at contact@korvenstudio.com.
Once the order has been shipped, we are unable to make any changes to its contents or the delivery address.
Körven Studio
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